Overview
MX8 can host all survey data inside the market where your respondents reside. This keeps you compliant with data-sovereignty laws such as the EU’s GDPR as well as emerging regulations in other jurisdictions.
Key Facts
GDPR-ready: Data is stored and processed entirely inside the chosen AWS region. For the EU we use the Frankfurt (eu-central-1) cloud, certified to ISO 27001 and SOC 2.
Account-level toggle: International hosting is enabled once at the account level by an MX8 admin; every future project and survey under that account inherits the setting automatically.
Region-specific URLs: When hosting is active you’ll see the region code in the survey URL—for example https://de.u.mx8.io for Germany and https://u.mx8.io for the default US environment.
Germany first, more to come: Germany is our first live international environment. Need Canada, Australia, or anywhere else? Let us know—MX8 can deploy in any AWS region within days.
Enabling International Hosting
Choose the Region You want – Create a new account and select the data hosting region you require.
Verify the URL – New surveys will carry the region code in the URL. All data now stays local.
FAQ
Does international hosting cost extra?
No, it's included in the base cost.
Can I mix regions inside one project?
You can't. This means you can't create an integrated report across respondents with data hosted in different markets. This is because combining the raw data from different surveys would involve transferring data across data residency locations.
What happens to existing data when I switch?
Existing datasets remain in the original region by default. We can migrate historical data on request.
Is the data encrypted?
Yes. All data at rest is encrypted with AWS KMS and all traffic uses TLS 1.2+. See our Security & Compliance Overview for details.
Need a new region? Email [email protected] and we’ll take it from there.